Update by user Nov 28, 2017
National Car Rental replied and sent me the corrected invoice. Thank you all!
Original review posted by user Nov 27, 2017
I was told I could drop the car off at the airport if the L'Enfant location was closed. I was all set to be there on time but run into a huge traffic jam in DC so I missed the closing time for the L'Enfant location.
I returned my car at the airport and my bill went from $366 to $1,181. I have been given the run around for two days.
On top of all of that the car had no gas when I went to pick it up and then they charged me for not filling up the gas tank when I returned it. Corinne
Product or Service Mentioned: National Car Rental Car Rental.
Reason of review: Poor customer service.
Monetary Loss: $815.
Preferred solution: Price reduction.
I didn't like: Fraudulant charges, Customer service.