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National Car Rental - Bad service
National Car Rental - Bad service
Rented a car from national and left my surface pro in the back of the car a lady there confirmed she had it and what was in the laptop bag... after 37 phone calls over a period of 4 days trying to get a tracking number and no one ever getting back to me my laptop...
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Company wrote 0 private or public responses to the review from Nov 08.
NationalCares
NationalCares

Review #1396410, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

Anonymous
Anonymous

Something tells me your 37 calls had something to do with the condition of your return. This it totally on you... This is your fault Don't leave stuff in rentals Problem solve...

1.0
#1396410
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Rented a vehicle from the Pine Bluff Enterprise Car Rental on Olive months ago and was promised a reimbursement for the $10.00 that I spent to clean a vehicle that should have been clean when I rented it. Was offered more money but did not want that I just wanted the...
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Company wrote 0 private or public responses to the review from Sep 09.
NationalCares
NationalCares

PremiumTiger, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.c...

1.9
I didn't like
  • Dirty vehicle
  • No refund for their error
#1350686
Reply to reviews
National Car Rental - Never rent from National !
I just received a bill from National - THREE months after I rented a vehicle for four days in Kalispell Montana. The bill was for $983.90 for a LESS THAN 1/2" chip in the windshield. I was not notified of this nor was I contacted to discuss this "CLAIM" and how it was...
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Company wrote 0 private or public responses to the review from May 11.
NationalCares
NationalCares

EducatedPeacock,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

1.0
I didn't like
  • Fraudulant charges
#1253570
Reply to reviews
I specifically said that I was driving from Saskatoon to Regina and was fine with the extra $75 drop off fee in Regina and I also purchased insurance. I had the car for a total of 13hrs and was charged over $400 when they said the price was going to be $225. I am...
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Company wrote 0 private or public responses to the review from Apr 29.
NationalCares
NationalCares

CompleteLiger,We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp.co...

1.0
I didn't like
  • Fraudulant charges
#1243505
Reply to reviews
National Car Rental - Told to return car to aiport bill went from $300 to $1,100+
I was told I could drop the car off at the airport if the L'Enfant location was closed. I was all set to be there on time but run into a huge traffic jam in DC so I missed the closing time for the L'Enfant location. I returned my car at the airport and my bill went...
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Company wrote 0 private or public responses to the review from Nov 27, 2017.
NationalCares
NationalCares

rinnee12, I understand how frustrating it can be to find an unexpected charge on your bill. It appears that our location processed a refund of $815.69 to the credit card on f...

I didn't like
  • Fraudulant charges
  • Customer service
#1137755
Reply to reviews
Your thailand staffs picking up my returned car today at Suvarnabhumbi airport is shouting to me who is his customer for many years. So passed off. His mobile 0847004380
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Company wrote 0 public responses to the review from Mar 30.
NationalCares
NationalCares

Thank you for your feedback. We appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We wou...

1.5
#1222498
Reply to reviews
National car has chosen to discriminate against its customers that are members of the NRA. I am heavily invested in national with there rewards program. However its a new year so I will be going to a non racist organization once I find them. I have used national for...
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Company wrote 0 private or public responses to the review from Mar 04.
1.0
#1202581
Reply to reviews
My husband and I rented a car from National car rental in New Orleans (License plate N48352) on December 19th 2017 As we were driving we felt the car's rear swaying side to side. we thought it was just the road. The next morning as we started out it became more obvious...
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Company wrote 0 private or public responses to the review from Jan 01.
Anonymous
Betty L

I’m still waiting for someone to call me!!!!

NationalCares
NationalCares

blowkaran, The safety of you and your family is our primary concern and we would like to speak with you further. Please send a detailed email to ehiescalationscc@mailca.custhe...

1.4
Product
#1159868
Reply to reviews
I have used this company in the past, but because of their forward position against the constitution in not supporting the NRA, I will no longer be using their services. Also, I have a small net work of friends that I will be heavily persuading them as well. We are of...
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Company wrote 0 public responses to the review from Feb 24.
1.0
I didn't like
  • Your way the have become political
#1196808
Reply to reviews

Contact National Car Rental

Mailing Address:
Inside Account Department
600 Corporate Park Drive
St. Louis, MO 63105
USA
Phone:
(800) 367-6767
More

National Car Rental Products and Services

To Whom This Letter Might Concern, This complaint is directed towards Ms. Kayna at the National Rental Car desk at Savannah Hilton Head Airport. My name is Pastor Rick and I say my title because at no time did I get irate or disrespectful at Ms. Kayna and she called...
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Company wrote 0 public responses to the review from Aug 03, 2017.
NationalCares
NationalCares

Pastor Rick, We want our service to be unparalleled and would like to speak with you further. Please send a detailed email to ehiescalationscc@mailca.custhelp.com include the...

2.5
I didn't like
  • First car we rented kept cutting off at every stop light
  • Security was called on me for no good reason
  • Customer service representative she was out of control
#1082946
Reply to reviews