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I have used this company in the past, but because of their forward position against the constitution in not supporting the NRA, I will no longer be using their services. Also, I have a small net work of friends that I will be heavily persuading them as well. We are of...
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1.0
I didn't like
  • Your way the have become political
#1196808
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My husband and I rented a car from National car rental in New Orleans (License plate N48352) on December 19th 2017 As we were driving we felt the car's rear swaying side to side. we thought it was just the road. The next morning as we started out it became more obvious...
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Anonymous
Betty L

I’m still waiting for someone to call me!!!!

NationalCares
NationalCares

blowkaran, The safety of you and your family is our primary concern and we would like to speak with you further. Please send a detailed email to ehiescalationscc@mailca.custhe...

1.4
Product
#1159868
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National Car Rental - Told to return car to aiport bill went from $300 to $1,100+
I was told I could drop the car off at the airport if the L'Enfant location was closed. I was all set to be there on time but run into a huge traffic jam in DC so I missed the closing time for the L'Enfant location. I returned my car at the airport and my bill went...
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NationalCares
NationalCares

rinnee12, I understand how frustrating it can be to find an unexpected charge on your bill. It appears that our location processed a refund of $815.69 to the credit card on f...

I didn't like
  • Fraudulant charges
  • Customer service
#1137755
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We had a 2 week rental in Cancun . Declined additional coverage as we purchased a travel plan with auto coverage. Told we had to do a deposit that would be reinbursed. Over a month after our vacation we got billed an extra $570.36. We disputed this claim with our...
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NationalCares
NationalCares

Review #1092597, We thank you for your feedback and would like the opportunity to look into this. Please send a detailed email to ehiescalationscc@mailca.custhelp.com include...

#1092597
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To Whom This Letter Might Concern, This complaint is directed towards Ms. Kayna at the National Rental Car desk at Savannah Hilton Head Airport. My name is Pastor Rick and I say my title because at no time did I get irate or disrespectful at Ms. Kayna and she called...
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NationalCares
NationalCares

Pastor Rick, We want our service to be unparalleled and would like to speak with you further. Please send a detailed email to ehiescalationscc@mailca.custhelp.com include the...

2.5
I didn't like
  • Customer service representative she was out of control
  • First car we rented kept cutting off at every stop light
  • Representative looked very tired and not coherent
#1082946
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My name is danny hall from nebo nc 28761. I have been wanting since last wensday on a car due to a bad wrack i was in. I draw ssi disablety so i have very little money. Since i have been wanting on a car for so long i had to take what money i had and put it in for gas...
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NationalCares
NationalCares

Mr. Hall, Weve noted your comments and we would like to have the opportunity to speak with you directly. Please send us a detailed email to ehiescalationscc@mailca.custhelp.co...

2.3
#1081591
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National Car Rental - Handling car people are worst they talk to people like other

I am a limousine driver I pulled car in drive and looking to pick up my passenger I saw a gentleman screaming like ediot have no respect wearing tie should respect his tie but I tell he don't deserve to be standing have publick dealing it's just happen at your 94 street and ditmars bled in New York City other side of lga airport please make this thing don't happen to any body else
#1076082
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Hello! A couple of months ago, I rented a car from National. It was the Jersey City, NJ 07302 branch. After I returned the car, they assumed without consulting me that some damage was done to the car. They charged me the $250 deposit without notifying me. I called a...
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Anonymous
Anonymous

Fortunately, someone in a management positions took charge of the problem and refunded my money last night.

NationalCares
NationalCares

RadumoldovanWeve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cu...

2.5
#1069712
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I called the national car rental phone line two weeks a go to secure a booking for an 8 passenger minivan at a low rate. I specifically asked for that vehicle because I will be transporting a group of senior citizens, children, and foreign visitors from Washington DC...
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NationalCares
NationalCares

kidusyosef1995_81, Weve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@ma...

1.3
#1066341
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Contact National Car Rental

Mailing Address:
Inside Account Department
600 Corporate Park Drive
St. Louis, MO 63105
Phone:
(800) 367-6767
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National Car Rental Products and Services

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National Car Rental - Customer serve is worthless

Worst customer service on the planet!!! My flight is delayed by 4 hours. I am meeting my family for vacation. The rental is in my name with my emerald number and now my family is stranded at the aiport. National refuses to give them the car, unless the put it in my husbands name and jack up the rate!!! NEVER again!!!!!
1.3
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Website
#1056585
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