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Rented a vehicle from the Pine Bluff Enterprise Car Rental on Olive months ago and was promised a reimbursement for the $10.00 that I spent to clean a vehicle that should have been clean when I rented it. Was offered more money but did not want that I just wanted the...
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NationalCares
NationalCares

PremiumTiger, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.c...

1.9
I didn't like
  • No refund for their error
  • Dirty vehicle
#1350686
Reply to reviews
National Car Rental - Never rent from National !
I just received a bill from National - THREE months after I rented a vehicle for four days in Kalispell Montana. The bill was for $983.90 for a LESS THAN 1/2" chip in the windshield. I was not notified of this nor was I contacted to discuss this "CLAIM" and how it was...
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NationalCares
NationalCares

EducatedPeacock,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

1.0
I didn't like
  • Fraudulant charges
#1253570
Reply to reviews
I specifically said that I was driving from Saskatoon to Regina and was fine with the extra $75 drop off fee in Regina and I also purchased insurance. I had the car for a total of 13hrs and was charged over $400 when they said the price was going to be $225. I am...
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NationalCares
NationalCares

CompleteLiger,We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp.co...

1.0
I didn't like
  • Fraudulant charges
#1243505
Reply to reviews
Your thailand staffs picking up my returned car today at Suvarnabhumbi airport is shouting to me who is his customer for many years. So passed off. His mobile 0847004380
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NationalCares
NationalCares

Thank you for your feedback. We appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We wou...

1.5
#1222498
Reply to reviews
National car has chosen to discriminate against its customers that are members of the NRA. I am heavily invested in national with there rewards program. However its a new year so I will be going to a non racist organization once I find them. I have used national for...
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1.0
#1202581
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I have used this company in the past, but because of their forward position against the constitution in not supporting the NRA, I will no longer be using their services. Also, I have a small net work of friends that I will be heavily persuading them as well. We are of...
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1.0
I didn't like
  • Your way the have become political
#1196808
Reply to reviews
My husband and I rented a car from National car rental in New Orleans (License plate N48352) on December 19th 2017 As we were driving we felt the car's rear swaying side to side. we thought it was just the road. The next morning as we started out it became more obvious...
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Anonymous
Betty L

I’m still waiting for someone to call me!!!!

NationalCares
NationalCares

blowkaran, The safety of you and your family is our primary concern and we would like to speak with you further. Please send a detailed email to ehiescalationscc@mailca.custhe...

1.4
Product
#1159868
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National Car Rental - Told to return car to aiport bill went from $300 to $1,100+
I was told I could drop the car off at the airport if the L'Enfant location was closed. I was all set to be there on time but run into a huge traffic jam in DC so I missed the closing time for the L'Enfant location. I returned my car at the airport and my bill went...
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NationalCares
NationalCares

rinnee12, I understand how frustrating it can be to find an unexpected charge on your bill. It appears that our location processed a refund of $815.69 to the credit card on f...

I didn't like
  • Customer service
  • Fraudulant charges
#1137755
Reply to reviews
We had a 2 week rental in Cancun . Declined additional coverage as we purchased a travel plan with auto coverage. Told we had to do a deposit that would be reinbursed. Over a month after our vacation we got billed an extra $570.36. We disputed this claim with our...
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NationalCares
NationalCares

Review #1092597, We thank you for your feedback and would like the opportunity to look into this. Please send a detailed email to ehiescalationscc@mailca.custhelp.com include...

#1092597
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Contact National Car Rental

Mailing Address:
Inside Account Department
600 Corporate Park Drive
St. Louis, MO 63105
USA
Phone:
(800) 367-6767
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National Car Rental Products and Services

To Whom This Letter Might Concern, This complaint is directed towards Ms. Kayna at the National Rental Car desk at Savannah Hilton Head Airport. My name is Pastor Rick and I say my title because at no time did I get irate or disrespectful at Ms. Kayna and she called...
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NationalCares
NationalCares

Pastor Rick, We want our service to be unparalleled and would like to speak with you further. Please send a detailed email to ehiescalationscc@mailca.custhelp.com include the...

2.5
I didn't like
  • Customer service representative she was out of control
  • First car we rented kept cutting off at every stop light
  • Representative looked very tired and not coherent
#1082946
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