Product: National Car Rental Car Rental Clear all filters (0 of 30 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
National Car Rental - Never rent from National !
I just received a bill from National - THREE months after I rented a vehicle for four days in Kalispell Montana. The bill was for $983.90 for a LESS THAN 1/2" chip in the windshield. I was not notified of this nor was I contacted to discuss this "CLAIM" and how it was...
Read more
NationalCares
NationalCares

EducatedPeacock,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

1.0
Product
National Car Rental Car Rental
I didn't like
  • Fraudulant charges
#1253570
Reply to reviews
I specifically said that I was driving from Saskatoon to Regina and was fine with the extra $75 drop off fee in Regina and I also purchased insurance. I had the car for a total of 13hrs and was charged over $400 when they said the price was going to be $225. I am...
Read more
NationalCares
NationalCares

CompleteLiger,We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp.co...

1.0
Product
National Car Rental Car Rental
I didn't like
  • Fraudulant charges
#1243505
Reply to reviews
National Car Rental - Told to return car to aiport bill went from $300 to $1,100+
I was told I could drop the car off at the airport if the L'Enfant location was closed.I was all set to be there on time but run into a huge traffic jam in DC so I missed the closing time for the L'Enfant location. I returned my car at the airport and my bill went from...
Read more
NationalCares
NationalCares

rinnee12, I understand how frustrating it can be to find an unexpected charge on your bill. It appears that our location processed a refund of $815.69 to the credit card on f...

Product
National Car Rental Car Rental
I didn't like
  • Fraudulant charges
  • Customer service
#1137755
Reply to reviews
We had a 2 week rental in Cancun . Declined additional coverage as we purchased a travel plan with auto coverage. Told we had to do a deposit that would be reinbursed. Over a month after our vacation we got billed an extra $570.36. We disputed this claim with our...
Read more
NationalCares
NationalCares

Review #1092597, We thank you for your feedback and would like the opportunity to look into this. Please send a detailed email to ehiescalationscc@mailca.custhelp.com include...

Product
National Car Rental Car Rental
#1092597
Reply to reviews
Hello!A couple of months ago, I rented a car from National. It was the Jersey City, NJ 07302 branch. After I returned the car, they assumed without consulting me that some damage was done to the car. They charged me the $250 deposit without notifying me. I called a...
Read more
Anonymous
Anonymous

Fortunately, someone in a management positions took charge of the problem and refunded my money last night.

NationalCares
NationalCares

RadumoldovanWeve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cu...

2.5
Product
National Car Rental Car Rental
#1069712
Reply to reviews
Show

National Car Rental - Mr

Will not ever use your company again your quick enough to take money but not put it back in rent car in cypress for 2 days was told money would be released staitaway *** your bank hasnt released money a press of a button will be righting on trip adviser fir people not to use you company will be emailing the ceo rgds martin
1.0
Details
Website
Product
National Car Rental Car Rental
#1053348
Reply to reviews
COMPLAINT National Car Rental, I have been a National Car Rental (NCR) customer for several years, but have just recently (The last year) started renting from NCR again. I must say the quality of NCR where I rent the automobile from has diminished significantly. I...
Read more
NationalCares
NationalCares

Thank you, Mr. Dinkins! We appreciate it when customers tell us about their experiences as it is the only way we can improve the rental experience for all of our valued custom...

Product
National Car Rental Car Rental
#1050950
Reply to reviews
After an 11 hour flight, I was relying on desk clerk at San Diego airport to inform me if there were any extra charges in the areas that he asked me to initial on the form (which he had highlighted in marker pen). Twice I asked him if they would incur extra charges...
Read more
NationalCares
NationalCares

hartr, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhe...

2.6
Product
National Car Rental Car Rental
I didn't like
  • Poor customer service
#1048885
Reply to reviews
I am travelling for work and rented a vehicle from National in Houston at the George Bush International airport. The process was simple and I was excited to be able to just pick a vehicle. Unfortunately the vehicle I chose would switch between standard and automatic so...
Read more
NationalCares
NationalCares

Ms. Mudryk, We appreciate when customers tell us about their experiences, especially at busy locations like IAH. I see that my colleague, John, has added two free days of rent...

1.8
Product
National Car Rental Car Rental
#995150
Reply to reviews
I am 16 year Emerald member.Reserved a large sedan for vacation in Florida. Upon arrival there were NO cars left except a few small compacts. We had 4 tall adults and a lot of luggage. No staff available to help except a low level clerk who said "happens every...
Read more
NationalCares
NationalCares

anonymous review #984080, We’ve noted your comments and would like to have the opportunity to speak with you directly. Please send a detailed email to care@nationalcar.com inc...

Product
National Car Rental Car Rental
#984080
Reply to reviews