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I specifically said that I was driving from Saskatoon to Regina and was fine with the extra $75 drop off fee in Regina and I also purchased insurance. I had the car for a total of 13hrs and was charged over $400 when they said the price was going to be $225. I am really angry because I explained to them exactly what I needed the car for and how long I would have it. If they don't reverse the charges I am going to have to call my credit card company. I filled the tank before I dropped the car off.

Never going to use National again even if the car is FREE.

I am disgusted and I have been reading online that this happens ALL THE TIME. If I had known that, never would have rented from National.

I would like to thank National for making my vacation a stressful one.

Product or Service Mentioned: National Car Rental Car Rental.

Reason of review: Pricing issue.

Monetary Loss: $178.

Preferred solution: Full refund.

I didn't like: Fraudulant charges.

Company wrote 0 private or public responses to the review from Apr 29.
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NationalCares
#1473071

CompleteLiger,We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.Regards.- Carol H.Social Monitoring

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