This happened to us in Cancun at the airport terminal. When they gave us the car, unfortunately we did not do a thoroughly inspection and when we return it they claimed that we had dented the car.
There was no dent on the car whatsoever! they even hid the car from us so we couldn't take any pictures of the "dent" and gave us a blue receipt saying that we accepted the car with out any damages and that we had returned it with a dent. The funny thing is that the receipt had other signature on it! and they kept saying it was me who signed, but the signature was not mine!
I showed them many other credit cards with my signature on it. Then they took that blue receipt away from me since I wanted to take a picture. They never handed back arguing that they had given it to me! the ironic thing in all this is that we saw we our eyes when one of the valet parking guys who was about to give a car to another customer wrecked it with another car in their parking lot!!!
(took pictures of it) and they even threaten to call the local police if we didn't leave their premise. Of course when they said that, I told them that that would be a great idea since they were a bunch of thieves!
in the end, they didn't want to call the police and completely ignored us. Bunch of thieves!!!!!!!!!!!!
Product or Service Mentioned: National Car Rental Car Rental.
Monetary Loss: $750.